To do this, configure your Sophos Central Entra Directory services sync to filter out/exclude syncing Guest users.Įnterprise Dashboard: After a Master License renewal, the license usage count/calculations may be incorrect. To prevent a Guest userType from creating a mailbox in this scenario, requires preventing them from being sync'd into your Central Dashboard. It is not possible to do this (prevent Guest userType from having a Central Email mailbox if they are sync’d into Central and are licensed for Central Email)Īdministrators can configure their Sophos Central Entra Directory services sync to filter out/exclude syncing Guest users.įilter users and groups - Sophos Central Admin (Filter ‘User Type’ allows you to select just Member userType to sync if needed) A customer may want Guest users to be sync’d (for ZTNA) but not want them to have a mailbox created. When a customer has a Central Email license, any Entra Directory Sync user object that has an email address will have a mailbox created. Entra AD directory sync: It is not possible to both sync AD users with the userType attribute 'Guest', and also prevent those users from having an associated Central Email mailbox (if licensed for Central Email
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